NCRVOYIX Counterpoint, Syrve & Stellar ERP

NCRVOYIX CounterPoint

Total Omnichannel Retail Control

NCRVOYIX Counterpoint is the specialty retail management system that integrates your front end and back office seamlessly — giving you operational control, omnichannel revenue, and a superior shopper experience.

Multi-site inventory allocation & 3D gridded item tracking
Fault-tolerant offline mode — never miss a sale during network drops
Dynamic BOGO pricing, multi-currency & e-commerce via CPOnline
AI-powered loyalty & Customer Connect marketing
KPI dashboards, MarketBasket analysis & merchandise ranking
Automated forecast-driven purchasing & real-time tracking

NCRVOYIX Counterpoint — Operational Control, Omnichannel Revenue, Shopper Experience

Revolutionize the way you run your business

NCRVOYIX Counterpoint empowers you to effortlessly manage your business. Our feature-rich software offers real-time inventory management, a customisable point-of-sale, and instant access to crucial data. With a comprehensive suite of solutions, you can provide your customers with a seamless experience, anytime-anywhere.

Transform your retail operations with our comprehensive solution

Inventory Management

Track inventory in real-time across all locations, print labels, manage physical counts, and access key metrics.

Loyalty & Customer Tracking

Track customers' buying preferences, and enable them to earn loyalty that builds strong customer relationships and drives repeat business.

Automate Purchasing

Automate purchasing with support for multiple vendors, smart reorder recommendations, and vendor credit tracking.

Marketing Data

Leverage customer purchase insights to create targeted marketing campaigns and customise reports to your needs.

Point-of-Sale

Train staff easily with configurable touchscreens, secure payments, and features like sales, layaways, and upsell prompts.

Reporting & Analytics

Generate comprehensive reports on metrics such as turn rate, profitability, and daily sales to stay informed and make data-driven decisions.

Run your store no matter your industry

NCRVOYIX Counterpoint is designed for retailers with 1 to 500 locations, serving a wide range of verticals:

Clothing & Apparel Sporting Goods School & Campus Stores Lawn & Garden Centers Thrift Stores Wholesale Clubs Wine & Liquor Stores Auto Parts Stores Gift Shops Specialty Food Stores

“We needed a system that simplified the process of managing inventory… the live data is critical for our business… I would recommend NCRVOYIX Counterpoint to anybody.”

— Liquor Library

Wincloud

Centralised Command for Hospitality Scaling

PCI-DSS certified cloud hotel PMS — fully scalable from a single 50-room boutique to a 1,000+ room multi-property enterprise, with native integration to 200+ global booking channels.

Seamless Front Office reservations & housekeeping tracking
Large-scale Banquet & Event management
Native integration with Sabre, SiteMinder & TravelClick
Centralised rate control & maximised room sales
Real-Time Financial Data & Purchasing/Inventory
Built with 22+ years of hospitality industry expertise

Wincloud Hotel PMS — Operations and Distribution

Syrve

The Agile Operating System for Modern F&B

Syrve powers 8,000+ restaurants across 44 countries. Purpose-built for restaurants, takeaways, bars, and hospitality — with real-time intelligence baked in from the start.

Real-time recipe costing & precise ingredient cross-reference reports
Interactive Kitchen Display Systems (KDS) — order progress from prep to plating
Dine-in, takeaway & delivery management via centralised dashboards
Integrated mobile apps for waiters & split-payment capabilities
Shift-by-shift profitability dashboards & live predictive analytics

Stellar ERP

The Financial & Operational Anchor

Stellar ERP is a ZATCA-approved, fully integrated ERP that connects Retail POS, Hotel Operations, and F&B Operations into a single financial backbone — natively compliant with Saudi Arabia's Zakat, Tax and Customs Authority standards.

Absolute Financial Control — comprehensive accounting & real-time cash flow
ZATCA-native e-invoicing — fully compliant with Phase 2 requirements
Full HR & Payroll lifecycle — onboarding to attendance & expense claims
Manufacturing, project management & CRM modules
Fixed asset management & order management
Bridges Retail POS, Hotel Operations & F&B in one data stream

Stellar ERP — Financial and Operational Anchor with ZATCA compliance

Easyrewardz

Transforming Transactions into Lifelong Loyalty

Easyrewardz is an AI-powered CRM & loyalty platform that turns every purchase at NCRVOYIX, Syrve, or Wincloud terminals into a personalised engagement — capturing, understanding, and rewarding customers intelligently.

Phase 1 Capture — instant data flow to Customer Data Platform (CDP)
Phase 2 Understand — 360° customer view: behaviour, demographics & preferences
Phase 3 Engage — AI Campaign Engine triggers personalised offers automatically
Phase 4 Return — real-time points & offers redemption feeding richer data back
Native integration with NCRVOYIX Counterpoint, Syrve & Wincloud
Omnichannel loyalty across in-store, online & delivery touchpoints

NCRVOYIX CounterPoint

Total Omnichannel Retail Control